Articles

  Forgot my password. Need to reset it. What do i do?

Please open a ticket in the billing department with the following information included: 1)...

  My site is suspended. What do I do?

Please make sure you have not received any notifications from our billing or technical...

 Do you offer Private name servers?

Private nameservers are provided for reseller hosting only and they are free for reseller...

 Do you offer refunds?

We offer an unconditional 30 day money back on all web hosting plans except dedicated/VPS servers...

 How can I change my main domain name?

Domain name changes are made by our support team for free. All you have to do is to submit a...

 How can I pay for your services?

You can make your payments in the following ways: 1) online Bank Transfers 2. Check deposit at...

 How can I upgrade my hosting package?

Kindly contact our billing department in order to upgrade. You can do this by opening up a new...

 I have not received account details for my order. What should I do?

If you have not received your account details within the 24 hours post order kindly open a...

 I want to cancel hosting account. What do i do?

If you feel that there was a lack of customer service or anything else not coming up to your...

 What forms of payments do you accept?

As of now we only accept bank transfers.

 What is your policy on money back?

We offer unconditional 30 day money back on all web hosting plans except dedicated servers,...