Articles

 What is a Shared IP address?

Every domain name that is home to a website has an IP address assigned to it. An IP address is...

 Do you support domain redirect?

Yes we support domain redirect.

 What is a CNAME record?

CNAME-records are domain name aliases.Often computers on the Internet have multiple functions...

 What are Domain Name Servers or DNS?

Short for Domain Name System (or Service or Server), an Internet service that translates...

 What are your limits on the usage of system resources?

1. It is not permitted to run a process that requires more than 8MB of memory, more than 30 CPU...

 What are the server hardware specifications for the shared hosting?

Dual Processor AMD Servers;   4x1024 MB DDR RAM; Multiple Heavy Duty Hard drives.

 What is the difference between static and dynamic IP addresses?

When a computer uses the same IP address every time it connects to the network, it is known as...

 Dedicated IP address

Dedicated IP address is an IP address, assigned specifically to your account. This IP address...

  My mailing script is not working?

If your mailing script or forum etc has exceeded 200 emails sent per hour, the directory where...

 What are my POP3 settings?

Mail Server Username: "your mail account" (for example: test@domain.com)   Incoming Mail...

 Where can I change the MX record for my domain name?

You can add only one MX record on your own.  In order to do it , you need to login to your...

 Can you install third party scripts for me?

Unfortunately we do not install, configure or provide technical support for third party scripts....

 Do you support SFTP?

No, you can not use SFTP, but you can use scp (for that you will need enable SSH access to the...

 How long does it take for the DNS to propagate?

The DNS propagation takes 48 to 72 hours to complete.

 Where should I upload my content www or the public_html directory?

  Please note that " www" is just the symbolic link to the public_html directory. So you may...

 Can I run my own webmail client?

You can use your own webmail client only if it is using port 80, because we do not allow any...

 Do you allow Wild card DNS ?

We do allow Wild Card DNS. Please submit the ticket to our technical department to gain more...

 What is an Index page?

Index page or home page is the first webpage that you see as soon as you open a website.

 How do I change the time zone for my webmail?

If you want to change the timezone associated with your webmailon your server please follow the...