We have a 30-day money back guarantee on all new hosting accounts. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees. Setup fees are refundable for the following reasons only:
1. The account order is cancelled prior to activation or
2. The domain name was not available from the InterNIC No refunds are available after the 30th day or if the customer has violated our Acceptable User Policy . Additional services such as data transfer overages, disk space, pop accounts, domain registration fees, etc. are non-refundable. All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation. Domain name registrations are not refundable.