IT SYSTEMS OPERATIONS ENGINEER
QUALIFICATIONS :
- University Degree or Diploma in Engineering, IT or any other technical discipline.
- Minimum 3-5 years of systems administration, engineering and/or operations experience.
- Expertise in Exchange, VMware, or scripting and administration a plus.
SPECIFIC COMPETENCIES :
- Solid experience of Linux and/or Windows administration.
- Strong knowledge of Internet protocols and conceptual knowledge of networking.
- Ability to work in a team environment.
- Knowledge of securing public facing systems.
- Ability to troubleshoot complex application-level problems independently.
- Ability to work effectively with internal departmental members and peers from other departments.
- Must demonstrate the capacity and desire for continued, independent learning.
- Excellent organization and follow-up skills.
- Excellent customer relation and communication skills.
- Must love to talk to customers and help them define business needs.
- Ability to work in a fast paced dynamic environment, while managing multiple activities/projects.
KEY RESPONSIBILITIES :
- Provide advice and expertise leveraging emerging technologies to support our business objectives.
- Establish Systems Administration standards, policies, and procedures that align to Cogeco Peer 1’s culture and vision.
- Utilize these standards to implement upgrades and sustainment of System Infrastructure.
- Provide security advice and support compliance initiatives to ensure the security and integrity of our customer facing systems.
- Participate in the development of strategic goals for IT Systems and software in partnership with other.
- Design, implement and support new applications and enhancements to existing applications, software, and operating systems.
- Create and maintain documentation as it relates to system configuration, processes and disaster recovery plans.
- Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on all Product Development systems.
- Monitor, test, and optimize system performance.
- Perform standard configuration, management, and maintenance tasks for related Applications, server operating systems, server hardware, and storage.
- Troubleshoot, diagnose and resolve all escalated Product Development system issues. While providing follow up root cause analysis investigational work.
- Work seamlessly with other departments in order to resolve and diagnose issues.
- Maintain accurate documentation and procedures.
- Enforce company security policies and other compliance requirements.
- May involve systems design including the creation of detailed technical documentation and collaboration with other internal teams to ensure supportability, cost effectiveness and alignment with corporate priorities.
- Operational support of complex issues and outages on an as needed basis including after-hours escalations.
Apply Now
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