ACCOUNT ASSESSMENT SPECIALIST

IIW Hosting is looking to recruit Account Assessment Specialist to join our Account Assessment team

KEY RESPONSIBILITIES :

• Customer Service Specialists
• Linux System Admin L1 to L3
• Windows System Admin
• Technical Support Manager
• Database Administrator III (MySQL)

QUALIFICATIONS :

• Minimum 1 Year of customer service, call center and sales experience
• Graduation with Commerce or Business related streams
• Math skills to successfully determine refunds if necessary
• Ability to make informed decisions on customer issues
• Ability to communicate effectively with management and customers
• Must be able to type 45 wpm or more
• Must have great time management and troubleshooting skills
• Basic computer skills
• Exceptional multi-tasking skills
• Excellent verbal and written communication skills in English

DESIRED SKILL SETS INCLUDE :

• Previous fraud prevention experience
• Previous billing and sales experience

Apply Now

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