Bangalore Leading Domain Registration & Web hosting Company

 

 

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STORAGE ADMINISTRATOR


 

QUALIFICATION:

  • University Degree or Diploma in IT.
  • 1-3 years of IT industry experience.
  • EMC certification – Associate level in: Cloud Architect (EMCCA), Storage Administrator (EMCSA), Platform Engineer (EMCPE), and/or Implementation Engineer (EMCIE); or equivalent work experience required.
  • IBM certification –with a specialization for Tivoli Storage Manager such as: IBM Certified Associate, IBM Certified Deployment Professional, and/or IBM Certified Administrator; or equivalent work experience required.
  • Other Storage vendor certifications will be taken into consideration.

STORAGE THEORY:

  • Ability to troubleshoot IO performance problems.
  • Ability to troubleshoot Backup failures.
  • Understanding of Storage technologies used within the company.
  • Basic production experience with.
  • Cisco and Brocade FC switches.
  • EMC and other storage Technologies.
  • VPLEX.
  • Data Domain.
  • Understanding of FC, FCP, and 10 Gb Network infrastructure.
  • Creating documentation, keeping existing one up to date.
  • X-functional communication (Dev/PE/DBA) to streamline some of the existing processes and automation.
  • Intermediate production experience with.
  • Windows, Linux and ESXi in storage environment.
  • TSM Storage Manager.
  • Tivoli agent.
  • Evault backups servers.
  • Cristie BMR.
  • Fabric zoning.
  • LUN masking/mapping.
  • Storage provisioning.

STORAGE HARDWARE:

  • Experience with SAN units from: Dell.
  • Experience with FC Switches from: Cisco, Brocade.
  • Experience with Server hardware from: Dell (equivalent vendor is acceptable).
  • Basic to intermediate to advanced experience with SANs from: EMC.

STORAGE OPERATIONS:

  • Experience working in a multi-site storage environment.
  • Basic CLI and GUI experience with Evault OS.
  • Basic to intermediate configuration of storage hardware including SAN, Fiber Channel switches, and Backup Servers.
  • Intermediate CLI and GUI experience with EMC OS, Brocade/Foundry OS, and Tivoli Storage Manager.

COMPUTER SYSTEMS:

  • Basic knowledge of scripting via shell, perl, or other.
  • Basic understanding of the concept of virtual machines.
  • Basic to intermediate understanding of Unix based Operating System.
  • Basic to intermediate understanding of Windows based Operation Systems.
  • Intermediate knowledge of server side diagnostics and troubleshooting.

DESIRED SKILLS AND ABILITIES:

  • High sense of professionalism and positive attitude.
  • Excellent customer service skills.
  • Excellent organization and follow-up skills.
  • Excellent and effective communication and interaction skills, both with customers and team members.
  • Self motivated to continuously learn and keep up with storage industry developments.
  • High sense of ownership while seeing tasks through to completion.
  • Properly articulate ideas, suggestions, and provide positive and constructive feedback.
  • Manage and prioritize multiple activities and projects.
  • Work independently, without direct supervision.
  • Work effectively with all departments to achieve common goals.
  • Positive “can do” attitude.
  • Able to deal with difficult clients.
  • Build relationships with our customers in order to understand and support their business needs.

KEY RESPONSIBILITIES :

  • Identify and implement day-to-day process improvements.
  • Verify that backups run successfully overnight.
  • Resolve any outstanding missed and failed backups.
  • Provision and deprovison backups agents.
  • Implement exclusions.
  • Reply to customer request via ticketing system.
  • Provide backup reports to customers on request.
  • TSM manager.
  • TSM agent migrations and upgrades.
  • Provision and deprovison SAN customers.
  • Reply to customer request via ticketing system.
  • Provide performance reports to customers on request.
  • Installs and upgrades; SAN migrations.
  • Daily focus between backups and storage is around 80 % time on backups and 20 % on SAN.

 

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